Support

How to get help with Hotshot Orchestrator.

Get help

Write to support@hotshotinteractive.com. Get the app and release notes from the download page.

Read first

The user guide covers installing, workspaces, agents, the hub, the panels and Settings. The FAQ answers the common questions: price, accounts, your data, updates, uninstalling.

Include

The version, from Settings → About.

The zip from About → Report a problem.

Your operating system and its version.

Security

Found a vulnerability? Write to security@hotshotinteractive.com instead of a public report. See security policy for scope and how to report.

Privacy

For data requests, write to privacy@hotshotinteractive.com. Read the privacy policy.